Delete your account clearly and permanently.

Delete inside the app

1. Open Settings.
2. Open Account.
3. Choose Delete account.
4. Type DELETE to confirm permanent deletion.

If you cannot access the app

Email ops@getceroone.com from the address tied to your account and ask for account deletion. We may ask for enough information to verify ownership before we process the request.

What gets deleted

When your account is deleted, we permanently remove the account and associated in-product history connected to it, including your daily check-ins, starts, resets, reflections, and notification preferences.

What may be retained

If billing has been used, some transaction records may need to be retained for legal, tax, fraud-prevention, or accounting reasons. Those records are kept only as long as required for those obligations.

Subscriptions

When you delete your account inside Cero One, the app attempts to stop connected Stripe billing before the account is deleted. If billing started through another provider, or if cancellation fails, cancel in Billing, through the provider where you started it, or by contacting support to prevent future renewal.